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Residents' Panel
Budget
Tenancy Management Area Working Consultation
Page 1 of 3
Closes
17 Jun 2025
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Have Your Say
1. Are you a tenant of Oxford City Council?
Yes
No
If you selected 'No', could you tell us what your interest is in this consultation?
2. Overall, how satisfied are you with the service provided by Oxford City Council?
Very satisfied
Fairly satisfied
Neutral
Fairly dissatisfied
Very dissatisfied
I have not received any service from Oxford City Council
3. How satisfied are you with your Tenancy Management Officer (TMO) and the service they provide?
Very satisfied
Fairly satisfied
Neutral
Fairly dissatisfied
Very dissatisfied
I don't know who my TMO is
I am not a tenant of Oxford City Council
4. What aspects of the current tenancy management service do you feel need improvement? (Please select all that apply)
Responsiveness to queries
Frequency of contact
Clarity of communication
Access to a Tenancy Management Officer
Issue resolution
Other, please specify
None
I am not a tenant of Oxford City Council
If you selected 'other', please briefly explain your answer below.
5. Do you think the new way of working will improve the service we provide to you?
Yes
No
Unsure
I am not a tenant of Oxford City Council
6. What benefits do you see in the new way of working? (Please select all that apply)
Faster response times
Greater availability of staff
Better communication
Improved service during TMO absences
A fair and equal service to all
Other, please specify
None
If you selected 'other', please briefly specify below.
7. Is there anything else you would like to share about the proposed changes to tenancy management?
further comments
8. Do you agree to us using your email address to contact you about future engagement events related to the Tenancy Management Area Working activity?
Yes
No
If you answered 'Yes', please provide your email address:
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