Discretionary Housing Payments survey 2016-17

The aim of our discretionary housing payment (DHP) policy is to give short term support while you take steps to improve your financial situation so that you will not need our help in future – for example, by supporting you to find work or arranging independent money advice to help you deal with debts.

In order to see if we can improve our service to you, we would like to hear about your experience of applying for a DHP and the support we offered you.

This consultation has now closed.


  • Opened
    15 Apr 2016 at 12:00
  • Closed
    31 Mar 2017 at 23:59
  • Response Published
    30 Apr 2017


Area Covered Barton And Sandhills, Blackbird Leys, Carfax, Churchill, Cowley, Cowley Marsh, Headington, Headington Hill And Northway, Hinksey Park, Holywell, Iffley Fields, Jericho And Osney, Littlemore, Lye Valley, Marston, North, Northfield Brook, Quarry And Risinghurst, Rose Hill And Iffley, St Clement's, St Margaret's, St Mary's, Summertown, Wolvercote
Who we are consulting
Who we are consulting (others) Customers who apply for discretionary housing payments
Who we are consulting (committees)
Methods Used Online Consultations, Postal surveys
Contact Details

Dave Lansley

01854 252145