Benefits Customer Satisfaction Survey 2017

About this survey                                                                                                  

We are interested in the views of anyone in receipt of, or who has recently made an application for Housing Benefit or Council Tax Reduction. We are carrying out this survey to improve service delivery and gauge customer satisfaction with our service.

This consultation has now closed.

Summary of Results

Consultation Summary

Consultation Summary
Name Benefits Customer Satisfaction Survey 2017
Description To guage satisfaction amongst those with a current entitlement to Housing Benefit or Council Tax Reduction from Oxford City Council.
Dates From 18 Apr 2017 at 00:00 to 19 May 2017 at 23:59. The results were published on 05 Jul 2017.
Status Complete
Area Covered Barton And Sandhills, Blackbird Leys, Carfax, Churchill, Cowley, Cowley Marsh, Headington, Headington Hill And Northway, Hinksey Park, Holywell, Iffley Fields, Jericho And Osney, Littlemore, Lye Valley, Marston, North, Northfield Brook, Quarry And Risinghurst, Rose Hill And Iffley, St Clement's, St Margaret's, St Mary's, Summertown, Wolvercote
Who we are consulting General Public
Who we are consulting (others)
Who we are consulting (committees)
Methods Used Online Consultations, Postal surveys, Telephone interview surveys
Contact Details

Clare Taylor ctaylor@oxford.gov.uk