Customer Contact Strategy Consultation
We are reviewing the current Customer Contact Strategy and how it should be shaped in the future, in order to reduce costs, speed up our service and provide contact methods that suit our customers.
We need your input to help us design our service. Your response will be used only for this purpose and will remain anonymous.
By filling out this survey you are helping us to improve our service on behalf of all of our customers in Oxford, thank you for your help.
This consultation has now closed.
Consultation Links
Consultation Summary
| Name | Customer Contact Strategy Consultation |
|---|---|
| Description | Survey to find out customers preferences for contacting the Council |
| Dates | From 22 Feb 2012 at 14:00 to 21 Mar 2012. |
| Status | Closed |
| Area Covered | Barton And Sandhills, Blackbird Leys, Carfax, Churchill, Cowley, Cowley Marsh, Headington, Headington Hill And Northway, Hinksey Park, Holywell, Iffley Fields, Jericho And Osney, Littlemore, Lye Valley, Marston, North, Northfield Brook, Quarry And Risinghurst, Rose Hill And Iffley, St Clement's, St Margaret's, St Mary's, Summertown, Wolvercote |
| Who we are consulting | General Public, Voluntary Sector |
| Who we are consulting (others) | |
| Who we are consulting (committees) | |
| Methods Used | Online Consultations, Telephone interview surveys, Face to face interview surveys |
| Contact Details |
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